FAQS

FAQsLuggage Storage with Locking: Everything You Need to Know

Looking for secure luggage storage while exploring the city? Carrying suitcases through airports, train stations, or tourist areas can be exhausting and risky.

Locking offers a smart alternative to traditional luggage storage: automated lockers available 24/7.

Our self-service luggage lockers are safe, clean, and easy to use. Whether you need to store your bags for a few hours or several days, you only pay a daily flat rate—no hidden fees, no time restrictions.

Travel lockers are secure storage units that allow you to leave your bags in a safe place while you explore.

They’re ideal for airport luggage storage, train station lockers, and tourist hotspots.

Modern lockers use digital access codes or mobile apps, eliminating the need for keys.

They’re cost-effective, easy to use, and perfect for short-term or long-term luggage storage.

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Baggage storage is essential for travelers who want to explore without being weighed down.

Unlike traditional services with limited hours, Locking offers 24-hour baggage lockers with real-time booking.

Our lockers are monitored with high-level security systems, and pricing is transparent—pay only for the time you need.

Whether for a few hours or several days, Locking is your go-to for secure and convenient baggage storage.

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No worries! You can easily change your locker size through the link in your booking confirmation email.

The best solution for luggage storage near you is Locking’s smart locker system.
Whether you're traveling by train, plane, or bus, our lockers keep your belongings protected from theft and damage.

Thanks to advanced security technology and 24/7 access, Locking adapts to your schedule—not the other way around.
Perfect for tourists, digital nomads, and business travelers looking for flexible and affordable luggage storage.

Luggage storage services let you enjoy your trip without carrying heavy bags.

Whether you're visiting museums, restaurants, or shopping areas, storing your luggage gives you freedom and comfort.

Locking’s locations are equipped with surveillance cameras and electronic locks, ensuring your items are safe.

With affordable luggage storage rates, it’s the ideal solution for both tourists and professionals.

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Need bag storage near you? Locking provides automated lockers in central locations, so you can explore the city hands-free.

Book your locker online in seconds from any device.

Our lockers are available 24/7 and monitored continuously, giving you peace of mind while you enjoy your day.

With competitive daily rates, Locking is the smart choice for safe and affordable bag storage.

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Yes! You can access your locker at any time during your reservation.

The system will ask if you want to continue using it or end your session early.

FAQSAt Locking Madrid – we resolve your doubts

Madrid offers various options for safely and conveniently storing bags. Lockers and luggage storage services allow travelers to enjoy the city without the burden of their belongings. These services are perfect for those who arrive before check-in or have a few free hours before they leave.

Your bag deserves a good rest right in the heart of Madrid!

Wandering around the city and don't know what to do with your stuff? On Hortaleza Street, 15, Locker Madrid is waiting for you, the ideal spot to store your luggage with total security. Just a few steps from Gran Vía and Chueca, drop off your bags and enjoy Madrid freely: no weight, no worries. Easy and secure access. 24-hour service and an unbeatable location in the historic center. Make every minute in the city count... Don't worry about your luggage while you explore Madrid!

Freedom of movement without bags.

Leaving your bags at a luggage storage spot lets travelers check out Madrid with total freedom. Without the burden of luggage, it's easier to visit museums, parks, and other iconic city spots. This flexibility is especially valuable for those who arrive in Madrid before their check-in or have time between trips. Being able to move without limitations significantly improves the tourist experience.

Saving time on sightseeing.

By being able to leave your luggage at strategically located storage spots, you make the most of your visiting time. Tourists can spend hours checking out cultural heritage without worrying about their bags. This not only maximizes available time but also allows for more efficient itinerary planning. By reducing unnecessary trips related to luggage, the journey becomes more pleasant and well-organized.

Luggage security and protection.

Security is a top priority when storing belongings. Luggage storage services in Madrid offer multiple measures to protect your bags. Here are some of the most important features:

Cameras and video surveillance.

Most luggage storage facilities have security camera systems that ensure continuous surveillance of the storage area. This gives users greater peace of mind, as they know their belongings are under constant supervision, which deters any theft attempts.

Insurance for your belongings.

Some luggage storage services also offer the option to insure stored belongings. This type of insurance protects travelers in case of loss or damage, providing an extra layer of security. Thanks to these guarantees, users can enjoy their time in the city without worrying about their luggage.

Using luggage storage services in Madrid brings up a lot of questions for travelers. Here are answers to some of the most common questions related to these services:

What to do in case of problems with your reservation.

If you run into any issues with a reservation, it's crucial to act quickly. The first thing to do is try to contact the customer service of the storage provider. Many services offer a phone number or an online chat to resolve incidents. If you don't get a response, it's helpful to check the help section or FAQs on their website. If the situation isn't resolved, it's advisable to request a refund or compensation according to their established policies.

How to find luggage storage near your location.

Finding luggage storage near your location is a simple process. Most luggage storage platforms and apps let you filter by location. You can enter an address or coordinates to get a list of available options. Additionally, many online tourist guides or map apps also include information about nearby lockers, which makes finding them easier.

Procedure for canceling or modifying a reservation.

Modifying or canceling a storage reservation is usually a quick process, but it's a good idea to check the policies of the specific service you used. Normally, the procedure involves accessing your user account on the website or app, finding the corresponding reservation, and selecting the modification or cancellation option. Depending on how much time is left before the use date, there might be additional charges or even the possibility of getting a full refund.

Steps for cancellation or modification:

  • Access the email you received for your reservation.
  • Locate the reservation you want to change or cancel in your email.
  • Select the modification or cancellation option in your email.

Follow the on-screen instructions.

Luggage storage is a service that lets travelers temporarily store their belongings securely, making it easier to get around a city full of attractions. These services come in different forms and are especially useful for anyone who wants to enjoy their visit without the hassle of luggage.

How luggage storage works is super accessible and practical. Users can pick a facility, make a reservation, and secure their belongings in a locker or designated space. This system is designed for any traveler to use, adding convenience to the city exploration experience. Luggage storage often operates automatically, which speeds things up and lets users access their belongings with ease.

Picking the right luggage storage is essential for a worry-free experience when storing your bags. Here are some important tips to keep in mind:

Importance of user reviews.

Reviews from other users are an invaluable source of information. They help you get a clear idea of the quality of service offered by each storage provider. When checking reviews, you can identify positive and negative aspects that might influence your choice. It's a good idea to look for comments about:

  • The staff's availability and attentiveness.
  • The cleanliness and overall condition of the facilities.
  • The ease of the storage and pick-up process.
  • The security perceived by other users.

Special considerations for bulky luggage.

Some people's travel gear might include large items, like bicycles or special suitcases. It's crucial to make sure the chosen storage facility can handle these items. Also, some services might offer special rates or specific conditions for this type of luggage. Evaluating the available space and restrictions of each storage spot helps avoid unpleasant surprises when it's time to drop off your belongings.

Verification of security measures
Security is a critical aspect when choosing luggage storage. It's wise to check the protection measures implemented by the facility, such as:

  • 24-hour video surveillance cameras.
  • Controlled access to storage areas.
  • Security seals to protect bags during storage.
  • Insurance options that cover potential damage or loss.

Making sure adequate precautions are taken gives travelers peace of mind and ensures their belongings will stay safe while they're away.

In Madrid, the option to store bags has become increasingly popular among travelers. This service allows tourists to explore the city without the burden of their belongings, making for a more comfortable and enjoyable experience.

Lockers and luggage storage are available at strategic points, like train stations, airports, and tourist areas. This ensures travelers can leave their luggage close to the places they want to visit, optimizing their time.

The prices for luggage storage are affordable and vary depending on the size of the space and how long you store it. This accessibility means more people can use these services without worrying about their budget.

Security is a priority at Madrid's luggage storage spots, as many of these places have video surveillance systems and insurance for belongings. This gives travelers peace of mind, ensuring their bags are protected while they enjoy their stay.

Using a bag storage service in Madrid isn't just practical; it also enhances the tourist experience. By freeing travelers from the burden of their luggage, it lets them fully enjoy everything the city has to offer.

Luggage storage in Madrid has become an essential solution for travelers looking to explore the city without the hassle of carrying their luggage. These facilities allow you to store suitcases, backpacks, and other personal items securely, providing peace of mind during your visit.

In various strategic locations in Madrid, such as train stations, airports, and tourist areas, you'll find luggage storage with easy access. This lets tourists enjoy their activities without worrying about their belongings, making it easier to get around the city.

Luggage storage prices vary, adapting to different needs and budgets.

Luggage storage in Madrid usually has advanced security measures, like video surveillance and controlled access. This ensures that stored items are protected, allowing users to enjoy their time in the city with confidence.

The process of booking and using luggage storage is quite simple. Travelers can make reservations online or in person, and accessing their belongings is quick and efficient, ensuring a hassle-free experience during their visit to the Spanish capital.

If you're traveling to Madrid and need to leave your bags, luggage storage is a practical and secure solution. These services let you explore the city without the burden of your belongings, which significantly improves your tourist experience.

Luggage storage is located at strategic points, like train stations and tourist areas. This lets you easily access your bags when you need them, making your movements around the city easier.

By choosing to leave your luggage at a storage facility, you can enjoy iconic places like the Prado´s Museum or the Retiro´s Park without worries. Taking advantage of this service gives you the freedom to move comfortably.

Prices are very competitive, with rates that vary depending on the locker size and how long you store it. This makes storing your bags an accessible option for all travelers.

Luggage storage in Madrid is an excellent option for those who want to enjoy the city without the limitations of luggage. With a secure and convenient service, you can maximize your time and enjoy every moment in the Spanish capital.

FAQSAt Locking Madrid – La Latina we resolve your doubts

Storing bags in La Latina is a handy option for travelers who want to explore Madrid without the burden of their luggage. Lockers offer a comfy and secure service to store suitcases and backpacks in key areas of the neighborhood. This system lets you enjoy nearby attractions with peace of mind. La Latina, with its rich cultural and food scene, becomes the perfect place to make the most of your stay in the city.
Store your bags at Locker Madrid Puerta Cerrada, located next to Plaza Mayor and La Latina. Enjoy every corner bag-free and with the freedom to move like a local. It's a safe, modern space. Open every day. Right in the old town, just minutes from the capital's main tourist attractions.
Make every minute in the city count... We'll take care of your luggage!

Luggage storage services in La Latina offer various locker options. Travelers can choose the type of service that best suits their needs.

Types of Luggage Storage.

There are different ways to store luggage, ensuring every traveler finds the option that works best for them.

Different Locker Sizes.

Locker sizes vary, so you can store anything from small backpacks to large suitcases. It's crucial to pick the right size to avoid any hassles.

Automated Storage.

Automated lockers are a modern alternative. You can manage these using smartphones, making access easy without needing physical keys.

Prices and Rates.

Rates are designed to fit a wide range of travelers. Prices are competitive and affordable compared to other storage options.

Discounts for Longer Storage.

Optional discounts are attractive for those planning to leave their luggage for longer periods. Often, daily prices go down depending on the storage duration.

Payment Methods.

Payment methods are flexible, making the service easy to use.

Card Payment.

Credit cards are commonly accepted, offering greater convenience in the payment process. This method has become standard among travelers.

Online Reservations.

Being able to make reservations online lets you secure a locker before you even arrive. This feature simplifies the experience and avoids unnecessary waiting.

Booking and using lockers in La Latina is a simple process that allows travelers to store their luggage comfortably and securely. Here's a breakdown of the booking method and instructions to get the most out of these services.

Travel light, discover without limits.

Right in the heart of the capital's most traditional neighborhood, Locker Madrid La Latina offers a practical and secure solution to store your luggage while you enjoy the city. Whether it's before check-in, after check-out, or during a day of sightseeing, this service lets you move freely around Madrid.

Strategic location: steps from El Rastro, Plaza Mayor, and Mercado de la Cebada.
Guaranteed security: surveillance systems and basic insurance included.

Lockers for all sizes: from backpacks to large suitcases.

Flexible prices: by the day.

Online booking and automated access.

Make your trip more comfortable by leaving your belongings in good hands. Explore La Latina without luggage, but in style!

Using lockers for luggage storage in La Latina offers tons of benefits that make travelers' experiences easier in this iconic Madrid neighborhood.

Flexibility and Convenience.

Lockers provide great flexibility when it comes to hours and rates. Users can choose how long they want to store their belongings, whether it's for a few hours or full days. This option is super convenient, especially for those who want to keep exploring the city after checking out of their accommodation.

Security and Trust.

Security is a crucial aspect when picking a storage service. Lockers in La Latina are designed to give users peace of mind, ensuring their belongings are protected while they're away.

Surveillance Systems.

Storage spots usually have modern surveillance systems that monitor the locker areas, providing a safe and controlled environment. This measure helps prevent any incidents and ensures greater tranquility for users.

Insurance Included.

Many locker services also include basic insurance for stored belongings. This adds an extra layer of protection, allowing travelers to feel more secure when leaving their bags.

Strategic Location.

Lockers are located in key spots within the neighborhood, making them easy to use for those visiting La Latina.

Proximity to Popular Attractions.
Lockers are just a short walk from important tourist spots, like El Rastro and the Mercado de la Cebada.

This makes it easy to access various attractions without the burden of luggage.

Ease of Access.
Locker locations have been strategically chosen to be accessible from different parts of the neighborhood. This benefits tourists, who can make the most of their time in the city without worrying about their belongings.

Main Locations and Proximity to Attractions.

Choosing lockers in La Latina isn't just about convenience; it's also about their strategic location. Being close to Madrid's most iconic spots lets you explore the city with ease.

Locker near Plaza Mayor.

The locker, located next to Plaza Mayor, is ideal for anyone who wants to enjoy this iconic spot. Its proximity to cafes and restaurants allows travelers to relax after dropping off their luggage. Here, storage options are plentiful, thanks to its design adapted to the constant flow of tourists.

Locker near Puerta del Sol.

Another key highlight is being located near Puerta del Sol, a central hub in Madrid. This spot offers easy access for those arriving at or heading from the most famous attractions. It's a convenient place to drop off bags and soak in the vibrant atmosphere of the area.

Nearby Attractions.

El Rastro and Mercado de la Cebada.

In the surroundings, El Rastro stands out as one of Madrid's most iconic markets, attracting thousands of visitors every Sunday. The Mercado de la Cebada, also nearby, offers a unique experience of tasting local products in a lively atmosphere.

Basílica de San Francisco el Grande.

The magnificent San Francisco el Grande´s Church is another attraction worth visiting. Its impressive architecture and rich history make it a cultural point of interest for everyone strolling through La Latina.

Using luggage storage services in Madrid brings up a lot of questions for travelers. Here are answers to some of the most common questions related to these services:

What to do in case of problems with your reservation.

If you run into any issues with a reservation, it's crucial to act quickly. The first thing to do is try to contact the customer service of the storage provider. Many services offer a phone number or an online chat to resolve incidents. If you don't get a response, it's helpful to check the help section or FAQs on their website. If the situation isn't resolved, it's advisable to request a refund or compensation according to their established policies.

How to find luggage storage near your location.

Finding luggage storage near your location is a simple process. Most luggage storage platforms and apps let you filter by location. You can enter an address or coordinates to get a list of available options. Additionally, many online tourist guides or map apps also include information about nearby lockers, which makes finding them easier.

Procedure for canceling or modifying a reservation.

Modifying or canceling a storage reservation is usually a quick process, but it's a good idea to check the policies of the specific service you used. Normally, the procedure involves accessing your user account on the website or app, finding the corresponding reservation, and selecting the modification or cancellation option. Depending on how much time is left before the use date, there might be additional charges or even the possibility of getting a full refund.

Steps for cancellation or modification:

  • Access the email you received for your reservation.
  • Locate the reservation you want to change or cancel in your email.
  • Select the modification or cancellation option in your email.

Follow the on-screen instructions.

FAQSAt Locking Madrid – Donostia – San Sebastián we resolve your doubts

Storing bags in San Sebastián is a common need for travelers. Lockers and luggage storage services offer convenient solutions to safely store your luggage while you explore the city. These options let you enjoy your time without the hassle of carrying your bags. Plus, with features like central locations and affordable prices, using this service is practical and efficient.

Using luggage storage services offers several advantages:

  • Convenience: They let travelers explore without the weight of their bags, making it easier to get around.
  • Security: Most storage facilities are equipped with security systems, ensuring the protection of stored items.
  • Flexibility: They provide multiple options for duration and sizes, adapting to each user's needs.

Getting to the 24-hour locker facilities in San Sebastián is simple and doesn't take long. Here are the routes from the city's main points of interest.

From the train station.

Donostia train station is well-connected to the rest of the city. To get to the lockers, you can follow this route:

  • Exiting the station, head towards Easo Street.
  • Continue straight until you reach San Marcial Street.
  • Turn right and keep going until you reach Marina Street, where the lockers are located.

From the bus station.

The bus station is a short distance from the center. To access the lockers, the following path is recommended:

  • Upon leaving the station, take Pío Baroja Street.
  • Cross the bridge and continue straight on Avenida de la Libertad.
  • Turn left onto Marina Street, and you'll find the lockers just a few steps away.

From Concha´s Beach.

If you're coming from Concha´s Beach, the journey is very pleasant. The route is as follows:

  • Walk towards Huertanos Street.
  • Continue along Zubieta Street.
  • Turn right onto Marina Street; the lockers will be in sight.

Recommended routes for tourists.

For those who want to enjoy a pleasant city tour while heading to the lockers, some scenic routes are advised:

  • A walk through the Old Town (Casco Antiguo), enjoying the local architecture.
  • A stroll along the Paseo de la Concha, admiring the views and the atmosphere of the place.
  • A quick visit to monuments like the City Hall (Ayuntamiento) or the Santa María´s Church.

Using luggage storage services in Madrid brings up a lot of questions for travelers. Here are answers to some of the most common questions related to these services:

What to do in case of problems with your reservation.

If you run into any issues with a reservation, it's crucial to act quickly. The first thing to do is try to contact the customer service of the storage provider. Many services offer a phone number or an online chat to resolve incidents. If you don't get a response, it's helpful to check the help section or FAQs on their website. If the situation isn't resolved, it's advisable to request a refund or compensation according to their established policies.

How to find luggage storage near your location.

Finding luggage storage near your location is a simple process. Most luggage storage platforms and apps let you filter by location. You can enter an address or coordinates to get a list of available options. Additionally, many online tourist guides or map apps also include information about nearby lockers, which makes finding them easier.

Procedure for canceling or modifying a reservation.

Modifying or canceling a storage reservation is usually a quick process, but it's a good idea to check the policies of the specific service you used. Normally, the procedure involves accessing your user account on the website or app, finding the corresponding reservation, and selecting the modification or cancellation option. Depending on how much time is left before the use date, there might be additional charges or even the possibility of getting a full refund.

Steps for cancellation or modification:

  • Access the email you received for your reservation.
  • Locate the reservation you want to change or cancel in your email.
  • Select the modification or cancellation option in your email.
  • Follow the on-screen instructions.

The luggage storage service in San Sebastián offers a practical solution for travelers who need to securely and temporarily store their belongings while exploring a city.

What luggage storage facilities are.

Luggage storage facilities are dedicated spaces where you can leave suitcases, backpacks, and other personal items. These services are designed to offer convenience and security, allowing users to enjoy their activities in San Sebastián without carrying their belongings. They're available in various locations, often near tourist spots, transport stations, and other areas of interest.

Differences between lockers and luggage storage.

While often used interchangeably, there are some key differences between lockers and luggage storage:

  • Lockers: These are generally automated units that the user can open and close with a code or card. They offer more private access and control over belongings.
  • Luggage Storage (Consignas): These are usually larger and might be staffed by personnel. The collection process can involve leaving your bags with an attendant.

Locker options in San Sebastián.

In San Sebastián, we offer our locker option in the Old Town that fits travelers' needs. These automated lockers let you store luggage safely and affordably, making it easy to visit the city without luggage, burdens, or worries.

Key features of our lockers.

Extra-large size.
The available lockers include several options, among them extra-large sizes. This capacity allows you to comfortably store bulky luggage, like large suitcases or multiple backpacks, making it a practical choice for those who need more space.

Central location.

A fundamental aspect of lockers in San Sebastián is their strategic location. They're situated in the city center, making them easy to access from any point of interest. This allows visitors to drop off their belongings and enjoy their walk without unnecessary detours.

Guaranteed security.

Security is a priority. Our lockers are in a monitored environment, with advanced security systems. This assures users that their belongings are protected, contributing to a more relaxed experience as they tour the city.

Locker prices and availability.

Locker prices are competitive and vary depending on the size you choose. Affordable daily rates are offered, making it easy for tourists to manage their budget without compromising the security of their belongings. Availability is usually high, but it's a good idea to book in advance during tourist seasons.

Booking process.

Making a locker reservation is a simple process. Users can choose to book their locker online or on-site, selecting the desired size and the time needed. This quick and efficient booking system maximizes user convenience for luggage storage.

Luggage storage facilities offer secure and practical solutions. Here are answers to some of the most common questions about using this service in San Sebastián.

How does locker access work?

Access to the lockers is very simple and done through an automated system. After making an online reservation, you get a unique code that allows you to access your locker. This process ensures that each user has exclusive and controlled access to their luggage.

Is it safe to leave my bags here?

Security is a priority for the luggage storage service. Various protection measures are implemented, such as surveillance cameras that operate 24 hours a day. Additionally, each locker is insured, offering peace of mind to the user, as belongings are protected from risks like theft.

Where can I find luggage storage in San Sebastián?

Luggage storage facilities are located in strategic spots in the city, allowing easy access for tourists. Some locations include:

  • Near Concha´s Beach.
  • Around Donostia train station.
  • A short distance from the bus station.
  • Next to the Old Town (Parte Vieja) in San Sebastián.


What if I need more time with my locker?

If you need to extend the locker usage time, you can do so through a simple process. Information for this extension will be available at the time of your initial booking, allowing for greater flexibility and convenience.

Tips for making the most of luggage storage.

Optimizing your experience with luggage storage is essential to fully enjoy your stay in San Sebastián. Here are some practical tips.

When and how to book in advance.

It's a good idea to book in advance, especially during high season. This ensures a guaranteed spot and avoids inconveniences. You can easily book online, selecting the desired size and duration.

Choosing the right size for your bags.

Selecting the correct storage size is vital for efficient storage. Various locker dimensions are available to accommodate different capacities:

  • Medium (M) Locker: Ideal for carry-on suitcases or medium backpacks, ensuring a perfect fit.
  • Large (L) Locker: Perfect for storing up to two carry-on suitcases and small backpacks.
  • Extra Large (XL) Locker: Designed for bulkier items, like one large suitcase and a backpack.


How to take advantage of locker locations.

Locating luggage storage in central areas can make your travel logistics easier. Lockers are situated near iconic spots, allowing you to pick up your luggage before heading out to explore:

  • They provide easy access from Concha´s Beach and the Old Town (Parte Vieja) of San Sebastián.
  • They're close to train and bus stations.
  • They allow quick access to shopping and leisure areas.

San Sebastián, also known as Donostia, offers modern luggage storage and locker services that allow travelers to store bags or luggage safely and conveniently while exploring the city.

Where to find lockers in San Sebastián / Donostia?

  • Lockers in San Sebastián are located near train stations, bus stations, and tourist areas like Concha´s Beach or the historic center.
  • Lockers in Donostia are available 24 hours a day, perfect for flexible schedules.


Security and ease.

  • Protected access using unique codes and surveillance systems.
  • Easy online booking process, securing your storage space before you arrive


Competitive rates.

Affordable storage options with a variety of sizes, ideal for carry-on luggage, backpacks, or large suitcases.

Booking and accessibility.

  • Quick booking from web platforms.
  • Flexibility to choose locker duration and size according to your needs.

These locker and luggage storage services in Donostia – San Sebastián are ideal for those seeking convenience, security, and freedom of movement while visiting the city and its surroundings.

Locker and Lockers in